Yozax Support
Bug Reports
This could be due to session timeout settings or a bug. Report it to Yozax if it happens frequently.
Check your internet connection and file format, then try again. If the problem continues, report it.
A bug is any unintended issue, error, or malfunction that disrupts the normal functioning of Yozax’s website, or services.
Bugs affecting security, payments, or core functionality are prioritised. Other issues are addressed based on impact and complexity.
Encourage them to report the issue as well, as multiple reports help Yozax prioritise fixes.
Some bugs require more investigation, testing, or dependencies on third-party services, which can delay fixes.
No, anyone can report a bug. Just describe the issue in as much detail as possible.
Report it like any other bug, specifying the incorrect text and the language setting in your app.
